Meet our NFP CRM Experts

We believe in building a strong, knowledgeable and highly experienced team of friendly and professional individuals, to ensure our clients receive a reliable and trustworthy CRM consultancy service.

Royal College of Emergency Medicine
Diabetes uk

Our hand-picked team of consultants have over 100 years of combined experience delivering bespoke CRM solutions to the Third Sector

We work as a team to deliver results and drive success for our clients, with each member bringing a different range of skills, practical experience and advanced system and industry expertise. Our shared passion for utilising technology to achieve the best CRM solutions binds us together and motivates us to uncover the systems’ maximum potential.

Martin Thompson

Martin Thompson

Martin has spent the last 30 years helping NFP organisations achieve greater things, both as a software supplier and consultant.


Stuart Bailey

Stuart was Head of IT for a major UK charity for over 10 years and has experience of all areas of their operation.

Andy Hopkins

Andy Hopkins

Andy has been implementing systems for NFP organisations since 1994. He has worked with large and small charities and gained extensive insight into their operation.

Keith Robertson

Keith Robertson


An all round IT professional, who can communicate at all levels with a breadth of IT experience spanning over 20 years.

John Fairfoul

John Fairfoul


A former Royal College Data Manager with a track record in improving workflow through business process modelling, reporting and customisation.

Sophie Pires

Sophie Pires


Before becoming a MAST ICT Consultant, Sophie was a Business Intelligence Developer at a global company, working with various technologies.

Kylie Ding

Kylie Ding


Kylie has worked with databases since 1993 and has been involved with many and varied SQL Server projects.

Stephen Oliver

Stephen Oliver


Stephen has worked with the Advanced CARE NG product since 1998 and has in-depth experience of all aspect of its use.

David Gobert-Jones


A former Training Manager, Project Manager and Consultant at a leading Membership software provider with over 32 years’ experience supporting NFP organisations, especially trade unions, royal colleges, associations, charities and healthcare providers.

Andy Murdoch


Andy is a Certified Salesforce Consultant and has over 14 years of experience supporting various CRMs, whilst aiding businesses improve their processes through numerous technologies. Andy has been consulting in the Salesforce space for over 3 years. He has worked with various organisations, ranging in size from thousands of employees to a handful of volunteers. This allows him to advise on CRM best practices and implementing process change, all the while offering ongoing support.

Our Associates

Complementing our own project team we have a number of trusted specialist associates we call on to undertake specific tasks within a project or work together to implement a join project.


Performance Logo

Behind every successful business is the team. It’s the team that builds on the business’ ideals and drives them forward. It’s the team that works together and develops together.

This team is the people you hire, it’s the people you inspire and it’s the people that develop in the workplace. Performance Workplace Development maximises your team’s potential. We form people solutions that engage with your employees, building on your investment to maximise your return.”

Fundraising Strategy


“Through Insight, Innovation and Impact monitoring we will ensure your decisions are based on evidence not hunches”

Insight should be accessible and useful for all. We provide research and practical tools to uncover insights into your audiences and turn that into tailored fundraising products that deliver.

Software Development

Pangaia Systems

Pangaia Systems is the name under which Joe Aeberhard trades as a freelance Analyst Programmer. With a wealth of commercial experience designing and developing quality software, Joe has been involved in a large number of projects, usually involving web-based systems.

Business Consultancy

Foyleview Business Consultancy

After 17 years working for one of the largest CRM software suppliers in the NFP sector, I am now offering my experience and skills as an independent CRM consultant.

Independent Consultants

We also partner and work with a number of independent NFP consultants with extensive experience in the the NFP sector. We always seek to work with the best people in the sector and are always looking to forge new relationships.

Start your project with MAST ICT