Our Ethos

We proudly work with businesses and organisations within the Non-Profit sector, utilising our extensive knowledge and experience to help them achieve the best results from their CRM, fundraising or database system.

Royal College of Emergency Medicine
Diabetes uk

Helping charities and NFP organisations make the most of their CRM system and optimise their business processes

Our mission statement

We aim to become the premier provider of high-quality, reliable, useful and moderately priced
advice, consultancy and services to the Third Sector.

We aim to build long-term relationships with our customers by helping them improve
their business processes and systems for optimal working.

Our personal goal is to achieve moderate growth, annual profitability and to maintain our
sense of humour along the way.

Getting it right first time

We listen to our clients carefully to ensure we accurately outline our actions and deliverables from the start, ensuring results are delivered on-time and to-budget.

We are committed to delivering extremely high levels of CRM consultancy, customer service and satisfaction, always maintaining good communication and providing technical support and advice throughout the project. We aim to build strong, open and lasting relationships with our clients who we hope will recommend us in the future.

Friendly & experienced consultants

Although we are technical consultants with years of industry expertise and experience at your disposal, we are human too and ensure we communicate our solutions and benefits into business terms that mean something to you.

We have experience in providing services to organisations of every size, from the smaller organisation with little or no internal IT support, through to large multi-national organisations with centralised IT teams. We look to provide an appropriate level of service tailored to each of our customer’s specific needs and circumstances.


“MAST ICT was extremely easy to work with. They were very flexible, proactive, and expert at what they did, so highly capable and competent. They gave us the solution we wanted and we felt all the way through that MAST ICT were working with us to achieve what we wanted to achieve.”

Head of Operations


Start your project with MAST ICT