About Us

We are a team of expert CRM consultants with over 100 years of combined industry experience helping charities and NFP organisations maximise their CRM, fundraising or membership database.

Royal College of Emergency Medicine
Diabetes uk

Providing expertise with the human touch

MAST ICT was formed in 2010 with the specific aim of helping charities and NFP organisations get the best out of their CRM system. Having all worked within the Non-Profit sector previously, our experienced consultants truly understand your frustrations, challenges and barriers and how to overcome them with the least disruption to your business.

We work openly and transparently to help businesses and organisations within the Third Sector discover the full potential of their CRM, fundraising or database system. We identify the issues and provide solutions, whilst speaking fluent human without the confusing technical jargon. By listening carefully, we accurately outline projects from the start and consistently deliver results on-time and to-budget.

Our People

Our team of experienced and highly skilled consultants are dedicated to seeking out the best possible CRM solutions and building long-term relationships with our clients, often working on-site to maintain good communication throughout projects.

Our Ethos

We pride ourselves on taking the practical approach to ensure you see the benefits of our improvements from day one and provide you with a solid foundation for maintaining any system modifications at a pace your organisation can achieve.

Our Success Stories


MAST ICT implements a new approach with impressive cost and time savings for RoSPA

RoSPA had decided to replace their legacy CRM System with IntegraNG and had started to undertake the project themselves. However, several problems had emerged relating the new business processes…

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Care for the Family

Care for the Family maps a path to successful fundraising with MAST ICT

Robin led a project to allow Care for the Family to manage and target their supporter base at a more local level, by integrating new Geographic Information Software (GIS) into their existing CRM…

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MAST ICT “pass” exam automation project for RCPCH with flying colours

Moving to automated processes is estimated to have saved in the region of £19,000 a year, as well as approximately 10 weeks a year in printing, stuffing and posting exam-related letters…

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“MAST ICT was extremely easy to work with. They were very flexible, proactive, and expert at what they did, so highly capable and competent. They gave us the solution we wanted and we felt all the way through that MAST ICT were working with us to achieve what we wanted to achieve.”

Head of Operations


Start your project with MAST ICT