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On Monday, 5 March 2018 in MAST News, Our News, Third Sector News

GDPR (General Data Protection Regulation) in a nutshell, is an overhaul of how organisations, charities included, store and use personal data. The new regulations come into place on 28th May 2018 and will replace the current Data Protection Act, standardising data protection laws throughout Europe and giving enhanced protection and rights to individuals. The IoF

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Highlights from the charity tech conference 2017
On Thursday, 30 November 2017 in Our News, Third Sector News

Earlier this month, MAST ICT attended the Charity Tech Conference hosted by Civil Society Media. Our consultants enjoyed meeting other non-profit professionals and learning what the digital future holds for the third sector. Defining the meaning of ‘digital’ Opening the session was Steve Armstrong, head of digital at Marie Curie, who defined what ‘digital’ means

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Top 3 ways your crm system can improve customer service
On Saturday, 19 August 2017 in Our News, Third Sector News

As a charity or not-for-profit organisation, you’ll appreciate that relationships within the third sector are largely built on trust and reputation. Your donors, fundraisers and members are living in the digital age and have higher expectations than ever when it comes to customer service. They want to feel looked after, respected and appreciated, and this

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Charities Using Royal Mail’s NCOA Service
On Wednesday, 19 April 2017 in Our News, Third Sector News

Understanding the Data Protection Act for Royal Mail NCOA Service Among the Third Sector it appears common practise to utilise the National Change of Address database managed by Royal Mail to ascertain new contact details of their supporters. However, after a recent paper published by the Information Commissioner’s Office on ‘Fundraising and Regulatory Compliance’, confusion

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Advanced World 2016
On Thursday, 29 September 2016 in Our News, Third Sector News

Advanced World is Advanced’s flagship customer event. Taking place annually, the conference gives an unrivalled opportunity to network with other Advanced users, meet key Advanced staff and partners, and learn more about how to enhance Advanced solutions. This year, Advanced World is taking place on 16 and 17 November 2016 at the Business Design Centre,

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