Success Stories and Case Studies

We take great pride in finding CRM solutions for the Third Sector and love sharing some of our success stories with you.

Please take a look at the following success stories to find out how MAST ICT have helped charities and NFP organisations get the most out of their CRM database system.

CRM Solutions for the Third Sector: RoSPA Success Story

MAST ICT implements a new approach with impressive cost and time savings for RoSPA

RoSPA had decided to replace their legacy CRM System with IntegraNG and had started to undertake the project themselves. However, several problems had emerged relating the new business processes…

CRM Solutions for the Third Sector: Care for the Family Success Story
Care for the Family

Care for the Family maps a path to successful fundraising with MAST ICT

Robin led a project to allow Care for the Family to manage and target their supporter base at a more local level, by integrating new Geographic Information Software (GIS) into their existing CRM…

CRM Solutions for the Third Sector: EveryChild Success Story

Salesforce migration gives EveryChild renewed confidence in their data

“MAST ICT were extremely easy to work with. They were very flexible, proactive, and an expert at what they did, so highly capable and competent. They gave us the solution we wanted and we felt all the way through that MAST ICT were working with us to achieve what we wanted to achieve.”

CRM Solutions for the Third Sector: RCPCH Success Story

MAST ICT “pass” exam automation project for RCPCH with flying colours

“Everyone trusts the work that MAST ICT does, so if they say we have to do something a certain way, then people are happy to work with that. It shows that they have the kind of backing and trust across the team to make change happen.”

CRM Solutions for the Third Sector: CQI Success Story

Automation project saves time and enhances services for CQI

MAST ICT created new custom tables in iMIS, built new pages for CQI’s staff website, created new dashboards and reports, automated new processes using TaskCentre and created an online portal for partners to maintain their own details…

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