Andy explains NG
On Wednesday, 25 July 2018 in Our News

If you’re a CARE-NG user and you’re anything like the CARE-NG users I talk to, you probably have some frustrations with the way it works. You may have some functionality that really needs to work differently, or even some new functionality to add. Perhaps you’re finding that the pace of change at your charity is

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The
On Monday, 5 March 2018 in MAST News, Our News, Third Sector News

GDPR (General Data Protection Regulation) in a nutshell, is an overhaul of how organisations, charities included, store and use personal data. The new regulations come into place on 28th May 2018 and will replace the current Data Protection Act, standardising data protection laws throughout Europe and giving enhanced protection and rights to individuals. The IoF

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Highlights from the charity tech conference 2017
On Thursday, 30 November 2017 in Our News, Third Sector News

Earlier this month, MAST ICT attended the Charity Tech Conference hosted by Civil Society Media. Our consultants enjoyed meeting other non-profit professionals and learning what the digital future holds for the third sector. Defining the meaning of ‘digital’ Opening the session was Steve Armstrong, head of digital at Marie Curie, who defined what ‘digital’ means

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Top 3 ways your crm system can improve customer service
On Saturday, 19 August 2017 in Our News, Third Sector News

As a charity or not-for-profit organisation, you’ll appreciate that relationships within the third sector are largely built on trust and reputation. Your donors, fundraisers and members are living in the digital age and have higher expectations than ever when it comes to customer service. They want to feel looked after, respected and appreciated, and this

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