CRM Solutions for the Non-Profit Sector

We deliver cohesive and effective CRM solutions to businesses and NFP organisations within the Third Sector, through in-depth CRM system knowledge and over 100 years’ combined industry experience.

Royal College of Emergency Medicine
CQI
ROSPA
Diabetes uk
Mind

Helping charities, membership organisations and Royal Colleges
understand how to best utilise their CRM system for their business needs

We have worked with all the major suppliers of sophisticated CRM systems to help members of the Non-Profit sector identify the issues with their data management processes and provide and implement the necessary CRM solutions.

  •  Over 30 years of combined experience
  •  Advanced-NFP trusted consultancy
  •  Our team includes both former developers and users
  •  Detailed understanding of NG Data Structures
  •  Several successful projects using NG Web Services

Care-NG / Integra-NG / Open Engage

With decades of experience to call on, we can provide the additional support you need to maintain and enhance your investment. Whether you use CARE, CARENG, Integra 3.4, IntegraNG or Open Engage, we can help you upgrade to the latest version, implement new modules or provide more tailored functionality.

  •  Over 10 years working with the product
  •  Experienced as users and developers
  •  Innovative solutions using ASI best practices
  •  Crystal, IQA and SSRS experts
  •  Certified iMIS Professional and iMIS Extension Developer status

iMIS

As Authorised iMIS Consultants, we can provide the additional support you need to maintain and enhance your iMIS system – the world’s #1 member and donor engagement management system (EMS)™. We can help you upgrade to the latest version, implement new modules or provide more tailored functionality.

  •  Founding partners of Donorfy
  •  Deep understanding of the features and as we work closely with the product designers
  •  Can bring our wide experience of various good-practice to solutions
  •  We make use of the latest ideas and platforms

Donorfy

Smart and refreshing customer relationship management that is simple yet powerful and affordable, Donorfy is built from the ground up for The Cloud – meaning it integrates directly with your website, social media and favourite online services, such as MailChimp for email marketing and Eventbrite for events.

  •  Experience of the major automation products
  •  Provided systems using Task Manager, Talend and SSIS/SSRS
  •  Recommended best-practice systems
  •  Automating processes for small and large charities
  •  Orbis Consulting Partner

Automation

Reduce the need for duplicate and repetitive tasks by automating your business processes to ensure they are completed quickly and efficiently. We use a number of tools depending on your needs and budget, including: TaskCentre, Talend Real-Time Open Source Data Integration Software and SQL Server Integration Services.

A complete CRM Consultancy service

Our dedicated team of expert consultants provide a seamless CRM consultancy service, from accurately defining your project, actions and deliverables, through to extensive training, system reviews and upgrades, to ensure you are getting the most out of your CRM, fundraising or database system.

We follow a phased approach to ensure total control over scope and spend of the configuration with the least disruption to your business, while making sure critical management and operations reporting and data extracts are available from day one.

We are proud to deliver the highest quality customer service and satisfaction, building long-term open relationships with our clients and working on-site to maintain good communication throughout the project.

our customers
Stars

“MAST ICT was extremely easy to work with. They were very flexible, proactive, and expert at what they did, so highly capable and competent. They gave us the solution we wanted and we felt all the way through that MAST ICT were working with us to achieve what we wanted to achieve.”

Head of Operations

EveryChild

Start your project with Mast ICT

+44 (0)1483 617228