Highlights from the charity tech conference 2017
On Thursday, 30 November 2017 in Our News, Third Sector News

Earlier this month, MAST ICT attended the Charity Tech Conference hosted by Civil Society Media. Our consultants enjoyed meeting other non-profit professionals and learning what the digital future holds for the third sector. Defining the meaning of ‘digital’ Opening the session was Steve Armstrong, head of digital at Marie Curie, who defined what ‘digital’ means

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Top 3 ways your crm system can improve customer service
On Saturday, 19 August 2017 in Our News, Third Sector News

As a charity or not-for-profit organisation, you’ll appreciate that relationships within the third sector are largely built on trust and reputation. Your donors, fundraisers and members are living in the digital age and have higher expectations than ever when it comes to customer service. They want to feel looked after, respected and appreciated, and this

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Charities Using Royal Mail’s NCOA Service
On Wednesday, 19 April 2017 in Our News, Third Sector News

Among the Third Sector it appears common practise to utilise the National Change of Address database managed by Royal Mail to ascertain new contact details of their supporters. However, after a recent paper published by the Information Commissioner’s Office on ‘Fundraising and Regulatory Compliance’, confusion has arisen within the industry as to whether this actually

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RoSPA Implementation Case Study
On Thursday, 17 November 2016 in Case Studies, Dashboards, Data Migration, Integration, New Implementations, Our News, Reporting, Training

The Background For almost 100 years, RoSPA has been working to change both legislation and attitudes surrounding accidents. From the compulsory wearing of seatbelts and the campaign to stop drink driving, RoSPA has been instrumental in preventing millions of deaths and serious injuries. A registered charity, RoSPA carry out varied activities – campaigning, research, influencing

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