RoSPA Implementation Case Study
On Thursday, 17 November 2016 in Case Studies, Dashboards, Data Migration, Integration, New Implementations, Our News, Reporting, Training The Background For almost 100 years, RoSPA has been working to change both legislation and attitudes surrounding accidents. From the compulsory wearing of seatbelts and the campaign to stop drink driving, RoSPA has been instrumental in preventing millions of deaths and serious injuries. A registered charity, RoSPA carry out varied activities – campaigning, research, influencing
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CQI New Staff Site
On Thursday, 8 September 2016 in Automation, Case Studies, Dashboards, Our News, Upgrades For this project, MAST created new custom tables in iMIS, built new pages for CQI’s staff website, created new dashboards and reports, automated new processes using TaskCentre and created an online portal for partners to maintain their own details. “MAST are good at replying to any key issues. They monitor the automated processes, so if
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Web Development
On Monday, 5 September 2016 in Web Development We have undertaken a number of projects to provide public facing websites, secure member portals and donate now pages. For charities it’s important to ensure on-line donations are captured efficiently and coded correctly. The MAST Web Services, for the Advanced NG CARE and Integra CRM system, is used by a number of charities to simplify
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EveryChild
On Tuesday, 14 June 2016 in Case Studies, Data Migration, New Implementations, Our News

Salesforce migration gives EveryChild renewed confidence in their data Overall, this was a challenging migration, as MAST had to manage major changes in the Salesforce configuration and mapping as well as clean the data. However, a flexible and agile approach meant they were able to adapt quickly and efficiently to minimise the impact of each

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Care for the Family Case Study
On Wednesday, 20 April 2016 in Case Studies, Integration, Our News, Segmentation

Highlights “Without a doubt, MAST have accelerated the process of launching this system by at least 6 months. The alternative would have been to employ someone permanently to be an expert in this area, this would have driven up our costs.” MAST accelerated new system launch by six months Charity impressed by friendly service and

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Training
On Friday, 1 April 2016 in Training

Training can be the make or break for an implementations project In a recent project for a Royal society we realised during the configuration stages that the confidence of the users was very low and there was a resistance to change. Having raised our concerns on the potential impact to the project with the Project

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Segmentation
On Sunday, 5 April 2015 in Segmentation

We have undertaken a number of segmentation projects with our charity clients to help them categorise their supporters and allow them to send more appropriate communications to each supporter. In 2015 we worked closely with a educational charity to help them define a number of supporter categories. We also outlined a number of supporter journeys

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UKCISA
On Wednesday, 9 April 2014 in Case Studies, Dashboards, Reporting

Duncan Lane contacted us to express how impressed he was with our work after a small project to help the management team monitor their service delivery. We used data from Google Analytics and their CARE CRM, compiling them into an Excel Management Report which can be opened and refreshed on demand by the management team.

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Cancer Research
On Thursday, 1 November 2012 in Case Studies, Data Migration

Cancer Research where in the process of migrating data from their Oracle database, and found the documents stored within the CARE Communications Log where not being migrated correctly. After some investigation it was agreed the best option was to write a small application to read the Communications Log records and extract the documents to individual

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