RoSPA Implementation Case Study
On Thursday, 17 November 2016 in Case Studies, Dashboards, Data Migration, Integration, New Implementations, Our News, Reporting, Training

The Background For almost 100 years, RoSPA has been working to change both legislation and attitudes surrounding accidents. From the compulsory wearing of seatbelts and the campaign to stop drink driving, RoSPA has been instrumental in preventing millions of deaths and serious injuries. A registered charity, RoSPA carry out varied activities – campaigning, research, influencing

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CQI New Staff Site
On Thursday, 8 September 2016 in Automation, Case Studies, Dashboards, Our News, Success Stories, Upgrades

For this project, MAST created new custom tables in iMIS, built new pages for CQI’s staff website, created new dashboards and reports, automated new processes using TaskCentre and created an online portal for partners to maintain their own details. “MAST are good at replying to any key issues. They monitor the automated processes, so if

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Web Development
On Monday, 5 September 2016 in Web Development

We have undertaken a number of projects to provide public facing websites, secure member portals and donate now pages. For charities it’s important to ensure on-line donations are captured efficiently and coded correctly. The MAST Web Services, for the Advanced NG CARE and Integra CRM system, is used by a number of charities to simplify

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RCPCH Case Study
On Wednesday, 31 August 2016 in Automation, Case Studies, New Implementations, Our News, Reporting, Success Stories, Upgrades

“Everyone trusts the work that MAST does, so if they say we have to do something a certain way, then people are happy to work with that. It shows that they have the kind of backing and trust across the team to make change happen.” – Joanne Hatton, Enterprise Systems Manager at RCPCH   The

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EveryChild
On Tuesday, 14 June 2016 in Case Studies, Data Migration, New Implementations, Our News, Success Stories

Salesforce migration gives EveryChild renewed confidence in their data Overall, this was a challenging migration, as MAST had to manage major changes in the Salesforce configuration and mapping as well as clean the data. However, a flexible and agile approach meant they were able to adapt quickly and efficiently to minimise the impact of each

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Care for the Family Case Study
On Wednesday, 20 April 2016 in Case Studies, Integration, Our News, Segmentation, Success Stories

Highlights “Without a doubt, MAST have accelerated the process of launching this system by at least 6 months. The alternative would have been to employ someone permanently to be an expert in this area, this would have driven up our costs.” MAST accelerated new system launch by six months Charity impressed by friendly service and

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Training
On Friday, 1 April 2016 in Training

Training can be the make or break for an implementations project In a recent project for a Royal society we realised during the configuration stages that the confidence of the users was very low and there was a resistance to change. Having raised our concerns on the potential impact to the project with the Project

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Segmentation
On Sunday, 5 April 2015 in Segmentation

We have undertaken a number of segmentation projects with our charity clients to help them categorise their supporters and allow them to send more appropriate communications to each supporter. In 2015 we worked closely with a educational charity to help them define a number of supporter categories. We also outlined a number of supporter journeys

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