Duncan Lane contacted us to express how impressed he was with our work after a small project to help the management team monitor their service delivery.

We used data from Google Analytics and their CARE CRM, compiling them into an Excel Management Report which can be opened and refreshed on demand by the management team.

“This is the best representation of the Advice Line statistics, including the year on year comparisons, that I have ever seen – not just in my 15+ years at UKCOSA/UKCISA but also previous jobs.”

Duncan Lane
Director of Advice & Training

UKCISA